Breakthrough New York is a nonprofit organization that aims to transform the lives of talented kids from low-income backgrounds. They provide educational support from middle school through college and into careers to help break the cycle of poverty in their families and communities.
The organization recognizes that the students with the highest potential are often ignored in large public school classrooms, and teachers may not have the time or resources to cultivate their talent. Breakthrough New York was founded to harness and support the potential of these young people and guide them toward leadership and college graduation.
Founded in 1999, Breakthrough New York started as a first-in-class middle school program and has now expanded to provide support through college graduation. They also inspire talented young people to enter careers in education through their student-teaching-students model. The organization’s ultimate goal is to create leaders who can effect positive change in their communities.
Breakthrough New York faced a challenge where they wanted to create reports on Salesforce Standard notes but were unable to do so since Salesforce does not allow reporting on standard notes. As a result, they were in search of a solution to overcome this challenge.
At Cloudalyze, we assisted Breakthrough New York in setting up custom notes that enabled them to conduct their reporting work without facing any limitations from Salesforce. To achieve this, we migrated all their existing standard note records to custom notes while ensuring that their relationships with other data were maintained. Additionally, we provided training to our client on how to effectively use the custom notes that we built for them.
Now Breakthrough New York has100% increased their Visibility notes and captured in new object to “Case Notes”. Also only 80 Hours Saved/month time is required to create a manual report on notes.